DiplomaticHotel

Location was great and staff was very helpful. The concierge was also to get us reservations at several restaurants and wineries that were not available for us to book directly; they use a travel agency for this and it was significantly more expensive than if we had been able to book directly, but at least we got reservations. One of our friends injured her leg getting off the plane and the hotel had a wheelchair on hand, which she used for the duration of our stay. They also confirmed with the restaurants and wineries about wheelchair accommodation.

Rooms were spacious, lobby was grand, restaurant food was lovely and the staff were very attentive. Both my partner and I enjoyed our massages which were brought forward at last minute to accommodate a change in our itinerary.

it is a good location in center of Mendoza. The room is very comfortable with the necessary amenities, including a safe. The public spaces are very upscale and spacious. They have secure parking.

Perfect location, very comfortable and clean. Spacious room. Staff was polite and regardful. Excellent breakfast.

The staff helped fix all the problems caused by Booking.com. I had contacted Booking on multiple occasions and they did not help resolve the problems they caused or respond. Thankfully the hotel staff fixed the problems and averted my stay from being a disaster.